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client_guides

Client Guides practical steps, in order.

Short, practical guides for the moments that come up most: getting set up, closing the year, gathering for your return, and responding to a notice.

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Getting started in the TaxDome portal

TaxDome is where we exchange documents, collect e-signatures, and send messages. Using it keeps sensitive files out of regular email and puts everything about your engagement in one place.

You can reach the portal any time from the Client Portal link at the top of this site.

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Your first visit, step by step

  1. 01 Accept your invitation

    When we open your account, you receive an email invitation to set up portal access. Use it to create your login.

  2. 02 Secure your login

    Choose a strong password you do not use anywhere else, and turn on any added sign-in protection the portal offers.

  3. 03 Review and sign

    Your engagement letter and any other documents that need your signature appear in the portal for e-signature.

  4. 04 Upload your documents

    Upload files to your account instead of attaching them to email. Complete, readable scans with descriptive file names help us find what we need.

  5. 05 Message us there

    Send questions about your account through portal messages, so the conversation stays with your documents.

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A year-end checklist for business owners

Work through these as the year closes. Each one makes the books, payroll filings, and returns that follow more accurate.

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What to gather for your individual return

Upload what applies to you through the portal. If you are new to TreeStar, include your prior-year federal and state returns.

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First steps when you receive an IRS or state notice

  1. 01 Do not ignore it

    Open every letter from the IRS, the Franchise Tax Board, CDTFA, or EDD when it arrives. Notices carry response dates, and letting one sit can narrow your options and allow penalties and interest to grow.

  2. 02 Read every page before you call

    Read the full notice before you contact anyone. Note the notice or letter number, the tax year or period, and any amount shown.

  3. 03 Note the deadline

    Find the response date and put it on your calendar. It is often the most important line on the page.

  4. 04 Confirm it is genuine

    Tax agencies generally make first contact by mail. Be wary of unexpected calls, texts, or emails that demand immediate payment, and use contact details from the agency's official website, not from a message you are unsure about.

  5. 05 Send it to us through the portal

    Upload every page through TaxDome and tell us anything you have already done in response. We will help you understand your options before you sign or agree to anything and, with your authorization, can respond for you.

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Keeping records your bookkeeper can use

Good books start with records that are complete, consistent, and easy to match to a transaction. These habits make that possible.

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How long to keep records

Keep records for as long as they may be needed to support a return. IRS guidance generally points to at least three years after you file, with longer periods in some cases: at least four years for employment tax records, and, for property, until the limitations period ends for the year you sell or otherwise dispose of it.

State rules can differ, and lenders, insurers, or agreements may ask for more. Ask us before you discard business records.

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Need help with a step?

If you are a client, send us a message through the portal. If you are not yet working with us, reach out through our contact page.

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