Privacy Policy What this website collects.

TreeStar Solutions, Inc. ("TreeStar," "we," or "us") is an EA-led accounting, tax, payroll, and advisory firm headquartered at 1095 Nelson St, Suite 110, Chico, CA 95928.

This policy covers treestarsolutions.com and the forms on it. It does not cover the client services we provide under an engagement letter. Those are described in the client information section below and in your engagement paperwork.

We use contact form details to respond to you: to answer your question, arrange a conversation, or follow up on the request you made.

We do not use the information you submit through this website for advertising. Server logs are used by our hosting provider to deliver the site, keep it secure, and diagnose problems.

This website is hosted by Netlify. Netlify serves the pages, receives and stores contact form submissions for us, and keeps the server logs described above. As part of that service, Netlify screens form submissions for spam, which may involve a spam-filtering provider it works with.

Netlify is based in the United States and may process data in the United States and in other countries where it or its providers operate. Netlify's handling of this information is also governed by its own privacy policy and terms.

Fonts, images, and videos on this site are served from the site itself, not loaded from outside services.

We do not sell your personal information. We do not share it for cross-context behavioral advertising, and we do not give it to third parties for their own marketing.

We use Google Analytics, a service of Google LLC, to understand how visitors use this website: which pages they view, how they arrived, the type of device and browser, and their general location (city or region). Google Analytics runs only if you click Accept on our cookie notice. If you decline or make no choice, it does not load and sets no cookies.

When you accept, Google Analytics sets first-party cookies (named _ga, and _ga followed by an ID) so it can tell visits apart. We have turned off Google's advertising features and Google signals. We do not use advertising cookies, tracking pixels, or ad networks, and we do not sell or share your information for advertising. Nothing you type into a form on this site is sent to Google Analytics.

You can change your choice at any time with the Cookie settings link at the bottom of every page, or by clearing cookies in your browser. Google also offers a browser add-on that turns off Google Analytics on every website.

If your browser sends a Global Privacy Control or Do Not Track signal, we treat it as a decline: our cookie notice does not appear and Google Analytics does not load.

Google Analytics keeps this information for 14 months, the retention period set in our Google Analytics account. Your choice itself is saved only in your own browser.

This website links to services run by other companies, including the TaxDome client portal, where clients exchange documents and sign forms, and CPACharge, where clients may make online payments. When you follow those links, you leave our website. Each service is governed by its own privacy policy and terms, and we encourage you to read them.

We also link to government websites and other outside resources for your convenience. We are not responsible for how those sites handle information.

Client tax and financial information is never collected through this website. If you become a client, the information you provide for our services is handled under your engagement letter and exchanged through the secure TaxDome portal. Please use the portal, not the website forms, to send documents.

As tax return preparers, we are subject to federal rules that restrict the use and disclosure of tax return information, including Internal Revenue Code §7216 and the regulations under it. Your engagement letter and related client paperwork describe how we work with your information as a client.

This website is served over an encrypted HTTPS connection. Form submissions are stored with our hosting provider, and access to them is limited to the people at TreeStar who need them to respond.

No website or internet transmission is completely secure, so we cannot promise absolute security. Please do not send sensitive information, such as Social Security numbers, account numbers, or tax documents, through the website.

We keep website inquiries only as long as we need them to respond and to maintain ordinary business records. Server logs are kept by our hosting provider under its own retention practices.

This website is meant for adults and businesses. It is not directed to children under 13, and we do not knowingly collect personal information from children through it. If you believe a child has sent us information through the website, contact us and we will delete it.

You decide what to share. The phone field on our forms is optional, and you are always welcome to call us instead of using a form.

You may ask us what information we have about you from this website, and ask us to correct it or delete it. Use the contact details at the end of this policy.

Depending on the business and the circumstances, California law may give California residents certain rights regarding their personal information. These may include the right to know what personal information a business has collected and how it is used and disclosed, the right to request deletion, the right to request correction, and the right to opt out of the sale or sharing of personal information.

As described above, we do not sell personal information and we do not share it for cross-context behavioral advertising.

To make a request, email info@treestarsolutions.com or call 530-399-0989 and tell us what you are asking for. We may need to confirm your identity before acting on a request, and we will ask only for the information needed to do that. You may also make a request through an authorized agent. We may ask the agent for proof of authority and ask you to confirm your identity directly.

We will not treat you differently for making a privacy request.

We may update this policy as the website or the law changes. When we do, we will post the new version on this page and change the "Last updated" date. If we plan a significant change, such as adding a chat tool or another outside service, we will update this policy before that change takes effect.