Skip to content
TreeStar
Client Portal Book a Discovery Call →
how_we_work

Built like a system. Run like a relationship.

Your bookkeeping, payroll, tax, and advisory work moves through one team and one shared view of your numbers. Here is how that works, what to expect from us, and what we ask of you.

operating_principles

Our operating principles

The rules we run on, written down so you can hold us to them.

01 One source of truth

Your books are the foundation. Payroll, tax, and advisory work all start from the same reconciled numbers.

02 One connected team

The people on your books, payroll, and returns share context, so you do not have to repeat yourself.

03 Year-round, not deadline-driven

We look at your numbers during the year, while there is still time to act on what they show.

04 Plain English by default

You get clear explanations of what the numbers mean and what your options are.

05 Secure by design

Documents, signatures, and sensitive messages move through the client portal, not email.

06 Always improving

We review how each season went and refine our process before the next one begins.

annual_rhythm

A year-round rhythm

  1. 01 Close

    For bookkeeping clients, each month is reconciled and closed, so your numbers stay current and dependable.

  2. 02 Plan

    Current numbers feed planning conversations during the year, while changes to estimates, timing, or structure may still make a difference.

  3. 03 File

    When filing season arrives, returns are prepared from books we already know, which means fewer surprises and fewer last-minute requests.

  4. 04 Repeat

    What we learn at filing shapes next year's plan, and the cycle starts again.

full_picture

Even one service benefits from the full picture

You can work with us on one service or several. When we handle only part of your work, we still ask about the rest, because a payroll change or a large purchase rarely affects just one area.

plain_english

Plain-English communication

Accounting is technical. Talking about it does not have to be.

secure_workflow

How documents and approvals move

  1. 01 Request

    We send requests and organizers through the TaxDome client portal, so you can see exactly what is outstanding.

  2. 02 Upload

    You upload documents directly to the portal instead of attaching them to email.

  3. 03 Review

    Our team reviews what you sent and follows up through secure portal messages if anything is missing.

  4. 04 Sign

    Engagement letters and other documents that need your signature are signed electronically in the portal.

  5. 05 Deliver

    Finished work is shared back through the portal, where you can keep it for your records.

getting_started

How a new engagement starts

  1. 01 Discovery call

    We talk through what you need, how your business runs, and where things stand today.

  2. 02 Review

    We look at what you already have, such as recent returns and the current state of your books.

  3. 03 Portal invitation

    You receive an invitation by email from our team to set up your TaxDome client portal access.

  4. 04 Engagement letter

    We put the scope in writing so both sides know exactly what is included, and you sign it in the portal.

  5. 05 Onboarding

    We gather the documents and access we need, confirm key dates, and begin the work.

our_commitments

What you can expect from us

your_part

What we ask of you

common_questions

Questions about working with us

Do I need to use all four services?

No. You can work with us on one service or several. The connected approach still helps, because we look at how each piece affects the others.

Why do you use a client portal instead of email?

Email is not a secure way to send tax documents or personal information. The portal keeps your files, signatures, and messages protected and in one place.

Do I only hear from you at tax time?

No. Our work is year-round. Depending on your services, we are in touch through monthly bookkeeping, payroll, and planning conversations during the year.

next_step

See if we are the right fit

Start with a conversation about your business and what you need from a financial team.

✦ Book a Discovery Call →